DGSEDI.com (the “Website”) is published and maintained by Diversified Global Solutions, Inc., an EDI Solutions company with its headquarters located at 48 West 37th Street – 9th Floor, New York, NY 10018, USA (“DGS,” “we” or “us”). This Website Privacy Policy (“Policy”) is intended to inform you about the personal information we collect and process along with your rights and the choices that you have in relation to your data.
This Policy includes the following topics:
- 1. Scope of This Policy
- 2. Data we Collect
- 3. Use of Your Data
- 4. Sharing Your Data
- 5. Safeguarding and Protecting Your Data
- 6. Consumer Rights and Preferences
- 7. Use of Cookies and Similar Technologies
- 8. Linked Sites
- 9. “Shine the Light” Disclosures
- 10. Privacy Notice for Residents of California and other states
- 11. Modifications and Updates to This Policy
- 12. Retention of Your Data
- 13. Questions or Concerns (Contact Us)
1. Scope of This Policy
This Policy applies to information collected by or on behalf of DGS through this Website. The Policy also applies to various other solicitations that we make available online or through email, to the extent that those programs reference this Policy.
This Policy does not apply to other situations where we might interact with you, such as through affiliated brand sites, social media sites or third-party sites. Please be sure to view the privacy policies of those third-party websites for information about how those sites collect, use and share your data.
2. Data We Collect
We like to keep things simple. You may browse our website without providing any identifiable data about yourself. Any cookies set are used solely in relation to essential site functionality for registered users/clients (“customers”). No data is collected in this manner that is either sold or shared with 3rd parties. Cookies maybe used to track anonymous site traffic metrics/analytics.
The personal information we collect depends upon the touchpoint of our interaction, and is also limited to that which is relevant and appropriate for the interaction and purpose of the collection. For example, you may:
- Sign up for e-mail communications, in which case you will need to share your e-mail address. You do not have to sign up for e-mail communications to browse the Website.
- Become a registered user of our Website, in which case we will need your name and e-mail address. You do not have to be a registered user to browse the Website.
- Sign up for our services, in which case we will need your name, a billing address, phone number, email address, and payment information.
3. Use of Your Data
As part of our relationship and depending on the context in which your data is collected, we use your data for:
- Management of your account
- Management of the personalized content and communications with you, including marketing and promotional communications should you register to receive them
- Management of your profile (if you register or open a services account)
- Management of your service requests
- Management of our Website
- Improvement and development of our products and services, including our Website(s)
- Analysis of how you interact with our Website(s) and services.
“Cross-Channel” Marketing We May Do: Sometimes, we (or a service provider we work with) may combine information that you’ve provided to us with other information, in order to market to and communicate with you in different ways – for instance, through email, online media and direct mail.
For instance, we may combine any of the information that we collect or receive from you for any of the above purposes, and one of the reasons we may combine your information (such as email addresses, or other information) is to reach you with communications across different channels. Thus, when you visit our Website, log in, register or open an email, cookies or similar technologies may be used by us (or our service providers) to send you communications through (for instance) online display media, other digital media, email or direct mail (or even “smart-TV” communications). These ads and communications may also be triggered when a service provider we have engaged automatically collects personal information you have shared with this website through a “web form,” prior to your pressing a “submit” or similar button; such data collection may thus trigger marketing messages in a personally identifiable manner.
4. Sharing Your Data
Service Providers
We may share some of your data with third-party partners who assist us, such as those who help operate our Website, provide tech or customer support, or services related to hosting, advertising, data hygiene and enhancement, and security, or otherwise help us deliver or evaluate our products and services. We will generally provide you with the right to opt-out of the use of your data for marketing-related purposes, and can do that by calling our customer service department, emailing us, or using another contact method through this Website, as further described in Section 7, below.
Legally Compelled Disclosures
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.
Business Transfer
In the event that DGS is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, or if DGS sells or otherwise transfer our assets or operations, Personal Information may be one of the transferred assets, and may also be shared in the course of due diligence related to any such event.
5. Safeguarding and Protecting Your Data
We have adopted technical and organizational measures that we believe are designed to protect your data against loss, misuse, alteration, destruction or unauthorized access. However, no measures can ever be 100 percent foolproof in securing data online, so we cannot (and do not) guarantee that any information you provide to us will be secured in all circumstances, from all online threats.
If you choose to register on our website or apply for account services, we require you to set up a user name and password. As with any logon credentials, we strongly encourage you to maintain your information securely, choose complex passwords that are not easy to identify, and log out of the Website after each session. You are responsible for maintaining the confidentiality of your account password, and should notify DGS of any unauthorized use of your password or account or any other breach of security.
6. Consumer Rights and Preferences
Opt-Outs
As noted above, if you sign up for one of our programs or services, you always have the right to change your mind and opt-out of a particular program or request that we no longer use your data for marketing-related communications. You may do that by calling our customer service department at 1-212-555-1212, emailing us at CustomerService@DGSEDI.com or using another contact method through this Website. Please note that the opt-out does not encompass any necessary ongoing uses of the data, such as sending you an email confirmation pertaining to account services that you have paid for, answering questions, or fulfilling regulatory or compliance matters.
Individual Rights – Including Do Not Sell My Data
In accordance with applicable laws and requirements, DGS has put in place measures to fulfill the rights of customers and other individuals in relation to the personal information that we (or third parties with whom we work) hold about them. These rights differ by state, and DGS has adopted practices to allow U.S. residents to exercise their rights based on the requirements of their state.
Rights of Residents in Certain Regions
The privacy laws differ from one location to another, and DGS has put practices and measures in place to address those variations.
California Residents
Please see the California Privacy Notice, below.
Nevada Residents
In Nevada, residents have the right to request that organizations not sell their data, as that term is defined under the Nevada consumer privacy law (Section 630A of the Nevada Revised Statutes, or SB 220). DGS does not sell the data of Nevada or other individuals, as defined under that law. In addition, we have set up an internal process so that customers and other individuals from any state in the U.S. who want to ensure that their data is not in the future (i.e., should we change our policy regarding data sales) sold as defined in that law, can request that we add their name to a “Do Not Sell My Data List”. To be added to the list, please email us at CustomerService@DGSEDI.com, indicate “Do Not Sell My Data” in the header of your email, and provide us with: your first and last name, billing address (if you have provided it to us), phone number (if you have provided it to us) and email address(es).
Updating Your Data
We encourage individuals who have entrusted their data to us to keep it current (such as if you change your email address, billing address or phone number), so that we have your correct information on file.
7. Use of Cookies and Similar Technologies
As also described above, we (and our service providers) may use cookies and similar technologies for a wide variety of purposes when you visit our website, use our services, or view our ads or emails. These cookies help us to understand how our customers and prospective customers use our website, interact with our website and our ads, operate our services and technology, and to deliver marketing and advertising in a more relevant and efficient manner. We describe cookies and similar technologies below. If you wish to “opt out” of the use of cookies for certain marketing purposes, please see the instructions in Section 7, above.
Cookies
We (and our service partners) may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what pages you look. All of these purposes enable us to improve functionality and personalize your experience on our Website.
You can control how your browser handles cookies received from websites. You can choose to refuse all cookies, or to be prompted before a cookie is saved to your hard drive, or to only accept cookies from certain websites that you designate. By refusing to accept cookies from DGS, you may not be able to use some of the features and functionality available on the Website.
Instructions for blocking cookies in various browsers are available at: http://www.allaboutcookies.org/manage-cookies/
Clear GIFs
We may use “clear GIFs” (aka “Web beacons” or “pixel tags”) or similar technologies, in the Website and/or in our communications with you to enable us to know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail that communicates to us whether you viewed an email that we sent you or visited a certain page on our Website. A clear GIF may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your Personal Information.
IP Address and Clickstream Data
Our server automatically collects data about your server’s Internet address when you visit our Website. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as region/country of origin and internet service provider.
Analytics
We may use Google Analytics to collect information about use of this Website. Google Analytics collects information such as how often you visit this Website, what pages you visit when you do so, and what other websites you used prior to coming to this Website. Google Analytics collects the IP address assigned to you on the date you visit this Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy, and we encourage you to read those Terms of Use and Privacy Policy. We reserve the right to use other analytical tools similar to Google Analytics to collect the same types of information described above. You can prevent Google Analytics or other analytical tools from recognizing you on return visits to this Website by disabling cookies on your browser (see the “Cookies” section above).
Mobile Devices
You may be visiting our Website from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the Website through mobile devices. Some features of the Website may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
Any or all of these activities regarding the Website usage information may be performed on our behalf by our service providers. Like other websites, DGS collects limited, non-identifiable information online through “cookies”, which (as also is described above) are pieces of information stored directly on the computer you are using. Cookies can contain a variety of information, such as a simple count of how often you visit our site or information that allows customization of our site for your use. We also use cookies to display information more effectively to you and to gather data about the usage of our site. You can always set your browser to refuse all cookies or to warn you when a cookie is sent to your computer. This will provide you with more control over the acceptance of cookies on your computer. However, it is possible that some portions of our Website will not function properly or may perform more slowly if you choose to reject cookies.
Cookies do not harm your computer in any way, and you can find more information about cookies at: www.allaboutcookies.org. You can also learn about Cookies and setting your preferences in relation to them by reviewing our DGSEDI.com Cookies Notice which is previously covered in this section.
8. Linked Sites
Our Website may contain links to other websites that are not owned or operated by DGS. We strongly encourage you to review the privacy policies and practices of other websites, as we cannot control and are not responsible for privacy policies or practices of third-party websites that are not ours.
9. “Shine the Light” Disclosures
The California “Shine the Light” law gives residents of California the right under certain circumstances to request information about whether we disclose certain categories of personally identifiable information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share that type of information with third parties for those purposes.
10. Privacy Notice for Residents of California and Other States
This California Privacy Notice (“Notice”) gives California residents the additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020. If we use a term that is capitalized in this Notice and we don’t define it herein, you can find the definition for the term within this Privacy Policy. The CCPA also provides California residents with certain (conditional) rights to opt-out of the sale of, or delete, their personal information, and to learn what personal information we have collected from or about them.
Several other states (i.e., in addition to California) have similar privacy laws, and provide their residents with similar rights: those laws will go into effect on various dates during 2023.
In accordance with those laws, this Notice provides information about the categories of personal information that we collect, the purposes for which we use the information, and the rights that you may have to control and access your information.
| Personal information collected and why | |||
| Categories of information collected (see “Information We Collect” in this Privacy Policy for additional information) | Sources of Information | Purpose of use | Categories of third parties to whom we disclose the information for business and operational purposes (see “How We Disclose the Information We Collect” in this Privacy Policy for additional information) |
| Identifiers such as name, address, and email address; and information about your browser or device such as your IP address and device IDs | internet Browsers (Visitors to our website) Advertising networks | Register users Provide the Website, order management, and customer service Management of your profile Communicate with you Personalize your experience and customize the Website Understand your interests and engage in analysis Engage in marketing and advertising Detect bugs and identify errors and improve the Website Increase security, prevent fraud, and promote legal compliance | Service providers Ad networks and advertising partners Affiliates Entities to assist with legal and security purposes Entities in connection with sales or transfer of business or assets |
| Commercial Information Such as transaction or account services history | Our customers (and visitors to our website) | Provide the Website, order management, and customer service Management of your profile Understand your interests and engage in analysis Communicate with you Personalize your experience and customize the Website Detect bugs and identify errors and improve the Services Increase security, prevent fraud, and promote legal compliance | Service providers Affiliates Entities to assist with legal and security purposes Entities in connection with sales or transfer of business or assets |
| Customer service information such as questions and other messages you address to us directly through online forms, by email, over the phone, or by post | Our customers (and visitors to our website) | Provide the Website, account management, and customer service Management of your profile Communicate with you Improve the Website Detect bugs and identify errors and improve the Website Increase security, prevent fraud, and promote legal compliance | Service providers Affiliates Entities to assist with legal and security purposes Entities in connection with sales or transfer of business or assets |
| Internet network and device activity data such as browsing information and usage information | Internet browsers Our customers (and visitors to our website) | Provide the Website, order management, and customer service Management of your profile Personalize your experience and customize the Website Improve the Website Understand your interests and engage in analysis Detect bugs and identify errors and improve the Website Increase security, prevent fraud, and promote legal compliance | Service providers Ad networks and advertising partners Affiliates Entities to assist with legal and security purposes Entities in connection with sales or transfer of business or assets |
| Other information Any other information that you provide in the course of using the Website | Purposes of use will depend on the additional information you provide | Disclosure will depend on the additional information you provide | |
California and certain other states provide their residents with certain rights with regarding to their personal information. This may include the right to “opt out” of the sale of their personal information, and to access, delete or correct their personal information. We describe each, below.
a. Access and Deletion Rights
In certain states (including California) you may have a right to “access” or “know” about the specific information we hold about you, such as to deliver our Services. If you would like to request access to your personal information, or to categories of personal information we have collected about you (in the prior 12 months), or to delete the personal information we have collected from you, you may do so by contacting us at 1-212-555-1212, emailing us at CustomerService@DGSEDI.com
For security purposes (and as may be required under certain privacy laws), we will verify your identity – in part by requesting certain information from you — when you request to exercise these privacy rights. For instance, if you request categories or specific pieces of personal information we have received about you, you may need to confirm your possession of an identifier (such as an email address) or to provide a piece of identification that confirms you are the person you claim to be. In the event of a deletion request, please note that we may retain your information for certain important purposes as permitted by law, including for purposes of legal compliance.
b. Opt-Out, “Do Not Share” and “Do Not Sell” Rights
Consumers in certain states may by statute opt out of the “sale” of their personal information. (This is required in some states, but we endeavor to extend this right to all registered users.) Those laws may broadly define “sale” in a way that may include allowing third parties, such as advertisers, advertising networks, to receive certain information such as cookies, IP address, device identifiers or other hashed identifiers, interests, browsing behavior and/or other activity to add to a profile about your device, browser, or you.
We may engage in sharing certain online analytics that maybe considered a “sale” or “targeted advertising” in various states. To opt out of this type of share, you may do so by contacting us at 1-212-555-1212, emailing us at CustomerService@DGSEDI.com.
In addition, your browser may also offer a Global Privacy Control signal (“GPC”). Our Website treats a GPC-enabled browser as having elected to exercise the opt-out choices described immediately above with respect to “sales” and “sharing” for targeted advertising purposes that occur through the use of cookies and similar technology on that browser. You can override that treatment for a GPC-enabled browser by using the cookie controls available from the Website’s footer.
c. Correction Rights
We encourage individuals who have entrusted their data to us to keep it current (such as if you change your email address, billing address or phone number), so that we have your correct information on file. You may update or correct inaccurate personal information by contacting us at 1-212-555-1212, emailing us at CustomerService@DGSEDI.com.
d. Authorized Agents
You may also designate an agent to make requests to exercise the rights described above. As appropriate (such as with “access” or “deletion” requests, we will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or (if required by law) a copy of a power of attorney.
e. Retention
DGS will retain your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention is required or permitted by law. DGS may delete or de-identify your information sooner if we receive a verifiable deletion request that complies with law, subject to exemptions under applicable law. The retention period that applies to your information may vary depending on how you use and interact with the Website. DGS may retain cached or archived copies of your information.
g. Right to “appeal”
In the event that you believe we have improperly denied a consumer request you have made, e.g., a request to delete, be “opted out” of sales, or to access certain information, you may “appeal” by writing to us at CustomerService@DGSEDI.com.
11. Modifications and Updates to This Policy
If we decide to change this Privacy Policy, we will make the updated version available on our Website and possibly through other contact points, so individuals are aware of the changes. DGS will always use information in accordance with the privacy policy under which the information was collected. If at any point we propose to use personal information in a manner different from that stated at the time it was collected, we will notify the individuals in advance of doing so. You always have a choice as to whether or not we are permitted to use your information in a different manner.
12. Retention of Your Data
DGS retains personal information in accordance with applicable legal obligations and business needs; we delete it when we no longer have a business or marketing purpose for it (or if you ask us to delete it). We then take steps to remove your identifiable data from our files and ensure that it is securely destroyed.
13. Questions or Concerns (Contact Us)
If you have any questions or concerns about how we process and use your personal information, or if you would like to exercise any of your rights, please contact us by calling our Customer Department at 1-212-555-1212, or by sending an email to CustomerService@DGSEDI.com. You may also contact us via the contact points available on this Website. To exercise your Do Not Sell My Data rights as we have described them above, (and to avoid re-routing for those requests if you use the other contact points), please email us at CustomerService@DGSEDI.com, and include “Do Not Sell My Data” in the header.
Last updated on [XXXX 01, 2025].